My Page Got Blocked From Facebook! What Should I Do?

Woke up to find your Facebook Page blocked? You’re not alone.

Whether you’re using Messenger chatbots or simply managing a business Page, Facebook can restrict access without much warning. Sometimes it’s due to Messenger policy violations, other times it might be other issues like a high block rate.

The good news? These issues can be fixed, if you follow the right steps.

In this guide, I’ll walk you through:

• How to figure out why your Facebook Page got blocked
• How to fix it (step-by-step)
• How to contact Meta and request a review

Let’s dive in!

Step 1: Identify why your Facebook Page got blocked

Before you can fix anything, you need to figure out why your Page was blocked.

The fastest way to find out is through Meta’s Page Status tool.

Here’s how you can check it:

First, go to the Page Status dashboard:

Here, you will find violations under “Community Standards violations” and restrictions under “Account Status”.

So if you broke any Facebook rules, you will find them here.

Step 2: Fix the issue

Once you’ve identified the problem, you should fix it. There are typically two main reasons Pages get blocked:

You violated the Facebook’s Community Standards

This includes things like:

• Posting misleading, violent, or offensive content
• Getting reported frequently by users
• Using fake or duplicate identities

What to do: Remove or edit any violating content. If Meta flags something, fix it before appealing.

You messaged outside the 24-hour window (Messenger Policy)

One of the most common reasons Facebook blocks Pages, especially those using Facebook chatbots or Messenger marketing, is due to violations of the 24-hour messaging rule.

Here’s how the rule works:

• Every time a user sends a message to your Page, a 24-hour window opens. Within that 24-hour period, you’re allowed to send unlimited messages, including promotional content.
• But once those 24 hours are up, Facebook strictly limits what kinds of messages you’re allowed to send, until the user interacts again.

If you want a deep dive into these rules, check out this post on Facebook’s Messenger Policy.

Common mistakes that break the rule:

• Sending follow-ups more than 24 hours after the user’s last message
• Using live chat to send promotions
• Broadcasting to users who haven’t interacted recently

What do do: Check if you’re sending messages outside the 24-hour window.

Most chatbot platforms show when each message is sent and under what conditions.

If you’re using Manychat (which I often use for clients), here’s how to check:

1. Click on “My Profile” and select “Message Reports”:

2. Review the list of blockings

Here, you will see any blocks that occured in the last week:

3. Click on a blocked message to view the automation that triggered it:

4. Fix your automation

Update timing or add conditions to ensure you’re messaging within the 24-hour window.

Pro Tip: Use conditions like “User interacted in last 24 hours” before sending messages — this keeps you compliant and helps avoid future blocks.

Step 3: Contact Facebook for Review

Once you’ve fixed the issue, it’s time to contact Facebook for review.

Here’s how you can contact Meta.

1. Go to Facebook Business Support Home

2. Click on “Contact Support”

3. Describe your issue and create a ticket

Keep it short and respectful. Here’s a template you can use:

Hi Meta team,
Our Page was recently restricted, and we’d like clarification. We’ve reviewed the Page Quality section and corrected the listed issue(s). Can you please review our Page again? Thank you.

Your Next Step

These are the most common reasons why your Facebook Page got blocked and how you can resolve them.

Now I have some questions for you:

Did your ever get Facebook blocked pages? And why?

And how did you resolve it?

Please leave a comment right below.

Frequently Asked Questions

How to recover blocked Facebook Page?

Start by checking your Page Status inside your Page’s settings. This section will show if your Page violated any Community Standards or has restrictions.

If violations are listed:

• Remove or fix the violating content or automation
• Review Facebook’s Community Standards and Messenger Policy

Once resolved, you can appeal the restriction using:

• The Facebook Business Support Home
• The Appeal Form
• Live Chat (when available for your account)

Why did Meta block my Facebook page?

Facebook may block or restrict your Page for reasons like:

• Violating Community Standards (e.g. misleading content, spam)
• Breaking Messenger policy (e.g. sending messages outside the 24-hour window)
• Repeated user complaints or interaction abuse

You can find the exact reason in your Page Status in your Facebook Page’s settings.

How do I prevent my Facebook Page from getting blocked?

To avoid restrictions:

• Follow Facebook’s Community Standards and Messenger Policy
• Make sure chatbot messages stay within the 24-hour messaging window
• Regularly review your chatbot flows and broadcast settings

What should I do if my Facebook blocked page is still unresolved?

If you’ve addressed all issues and your Page is still restricted:

• Double-check your Page Status for any lingering violations
• Document the changes you’ve made (e.g. screenshots of chatbot fixes)
• Reach out to Meta through the Business Support Home

How to contact Facebook after my page got blocked?

Here’s how you can contact Facebook after you page got blocked:

1. Go to Facebook Business Support Home
2. Click on “Contact Support”
3. Describe your issue and create a ticket