Botpress vs Dialogflow : Which platform is better in 2025?
By Joren Wouters • Updated on
Botpress and Dialogflow are both popular chatbot builders.
They are both used for chatbots on multiple channels, such as Facebook Messenger and WhatsApp. And you don’t need any coding skills!
But which platform should you use? How are they different? And which one is better?
Let’s find out!
P.S. I’ve used both platforms for over 5 years. This comparison comes after 2 in-depth reviews of Botpress and Dialogflow.
Table of Contents
Dialogflow vs Botpress: Our Verdict
Overall, I think Botpress is better than Dialogflow, because it’s a complete platform you can use to build chatbots.
Botpress just has more features. It has a flow builder, easy data collection, 8 built-in AI tools, direct integrations with other tools and a built-in live chat.
Here’s an overview of the key features for both chatbot platforms:
| Botpress | Dialogflow | |
|---|---|---|
| Ease of use | Easy to use Flow Builder | No Flow Builder |
| Chatbot features | Great features including collecting user input, conditions, buttons, audio and videos | Basic features, including collecting user input and buttons |
| Contacts | Contacts overview and custom fields, but no variables of users (such as email or name) | Lack of complete contacts overview |
| AI & NLP | 8 different AI tools and very advanced AI features, including multiple AI agents, intents, entities, AI cards, keyword recognition and AI knowledge base | Basic AI Features, including AI Intents, entities, and AI knowledge base |
| Available channels | 10 channels, including Website, Facebook, Instagram, WhatsApp, SMS and Slack | 14 channels, including Website, Facebook, WhatsApp, Slack, Skype and Kik |
| Growth Tools | Website widget, sending proactive messages on website, WhatsApp message templates | Website widget, sending proactive messages on website, rules |
| Live chat | Built-in live chat, no auto-assignment rules | No live-chat or live-chat integration |
| Integrations | 11-50 direct integrations, including Zapier and Make | No direct integrations |
| Analytics | Basic analytics on Standard plan, custom analytics for Team plan. With Custom Analytics, you can track custom events in your chatbot flows. You can also create a custom dashboard, tailored to your needs | User input analytics. Dialogflow CX analytics focus on improving the answers of your chatbot |
| Pricing | Free plan up to 2,000 messages per month. Paid plans start at $1/month. You can customize paid plans with pay-as-you-go pricing | Free plan under 180 text requests per minute. After that, you need to pay $0.002 per request |
I would also say, there’s no reason to use Dialogflow over Botpress anymore. Botpress is just better in basically every way.
If you want more in-depth details of each platform, keep reading.
Botpress vs Dialogflow: Side-by-side Comparison
You can compare all the features of both platforms side-by-side below 👇
Botpress vs. Dialogflow: Which one is better?
Overall, Botpress is definitely better than Dialogflow. It has more features, and it’s by far the more complete chatbot platform.
The only advantage of Dialogflow is the price. But even that isn’t a big deal, since you can get started with Botpress for just $1.