Drift vs Freshchat

Drift and Freshchat are two chatbot platforms that can both be used to create chatbots for your website?

But what are the differences between them?

And which chatbot platform should you use?

Find the answer by comparing their features below 👇

drift-logo-whitespace Drift freshchat-logo-whitespace Freshchat
Interface
Visual Flow Builder
Test chatbot
Interface easy to use?
Easy to setup a chatbot?
Chatbot elements
Delays
Images
Video
Audio
Attachments
Gallery (Horizontal list)
Vertical list
Emojis
Persistent menu
Quick replies
Buttons
Free text input
Location sharing
Email validation
Phone number validation
Date validation
Users
Custom fields
Tags
User segments
Messages
Broadcasts
Sequences
Conditions
Multiple languages
Easy to translate
AI & NLP
Keywords
Intents
Entities
DialogFlow integration
Channels
Website
Facebook
Instagram
WhatsApp
Telegram
SMS
Slack
Skype
Email
Integrations
Live chat
Zapier
Integromat
Google Sheets
Webhooks
Marketing
Facebook website widget
Native website widget
Landing pages
Facebook Ads
One-Time Notification
Facebook comments auto-reply
Button creator
Custom URLs
Pricing
Free trial
Free plan
Price per month40069
Monthly pricing
Money back guarantee
Analytics
Dashboard
User input
User retention
Sent messages
Open rate
Click rate
Conversion rate
Fall back rate
Volunteer users
Custom dashboards/reports
eCommerce
Payments
Shopify
WooCommerce
Buy directly within chatbot
Cart abandonment
Templates & Cloning
Templates50
Make template
Share template
Duplicate chatbot flows
Duplicate chatbot elements
Optimization
A/B Testing
Support
Tutorials
Documentation
Customer support