4 Best Chatbase Alternatives in 2026
By Joren Wouters • Updated on
Chatbase offers a simple and fast way to create an AI chatbot. You just upload your content, and within minutes, you have a working bot that can answer questions on various channels.
But while Chatbase is easy to use, it can feel limited.
It doesn’t include a flow builder, and there’s no built-in live chat. The $40/month starting price also makes it more expensive than some alternatives.
In this post, I’ll show you the 4 best Chatbase alternatives and competitors in 2026. Each option offers different features, so you can find the one that fits your needs best.
These recommendations don’t serve to promote certain platforms. My choices are based on my own experience testing 200+ chatbot platforms, and reviewing 50 of them in-depth.
Table of Contents
Best Chatbase Competitors: Quick Overview
| Name | Rating | Pricing | Best For |
|---|---|---|---|
| Chatling | 4.3/5 ⭐ | Free plan with unlimited chats; paid plans start from $25/month | AI + Flow Builder on websites and WhatsApp |
| Tidio | 4.1/5 ⭐ | Free plan; paid plans from $29/month | All-in-one website chat (AI + Flows + Live chat) |
| Chatbot.com | 4.2/5 ⭐ | 14-day free trial, paid plans start at $52/month | No-code website chatbots with AI answers |
| Botpress | 4.1/5 ⭐ | Start for free, pay-as-you-go model | Advanced AI chatbots across many channels |
1. Chatling
Best for: AI + Flow Builder on websites and WhatsApp
Rating: 4.3/5 ⭐
Chatling is the closest Chatbase alternative if you want AI answers and a flow builder at a lower price.
Like Chatbase, you can train an AI agent on your website or documents and publish it fast. Unlike Chatbase, you can also design custom flows for lead capture, FAQ trees, and guided troubleshooting.
It’s budget-friendly too. Chatling starts at $25/month, while Chatbase starts at $40/month.
You can deploy on Website and WhatsApp. It includes:
- An AI knowledge base
- AI intents
- A solid set of integrations
However, there’s no access to “AI tools” like Chatbase Actions. So, the bot can’t execute tasks such as calendar booking or order lookups unless you build them into a manual flow.
There are two more caveats. It doesn’t support Facebook or Instagram, and you must create separate chatbots per channel.
Also, the flow builder uses one long canvas, which can get hard to manage as your bot grows. There’s no built-in live chat or live-chat integration, so human handoff isn’t native.
Pros
- Cheaper than Chatbase
- AI trained on site/docs + flow builder
- Works on Website and WhatsApp
- AI knowledge base and intents
- Good integrations
Cons
- No Facebook or Instagram channels
- No AI actions like Chatbase
- One long flow view can lose overview
- Separate bots per channel
- No built-in live chat or live-chat integration
Pricing
- Free plan with unlimited chats
- Paid plans start at $25/month
2. Tidio
Best for: All-in-one website chat (AI + Flows + Live chat)
Rating: 4.1/5 ⭐
Tidio is a strong Chatbase alternative for businesses that want AI, automation flows, and live chat in one platform. It’s especially popular for eCommerce because of its strong integration with Shopify.
It combines a:
- Flow builder
- Live chat inbox
- AI chatbot called Lyro
Lyro can be trained on your website or help docs to answer FAQs automatically. It can also do automated tasks, such as checking order status or changing order information.
Additionally, you can build automated flows for lead generation, product guidance, or post-purchase support.
Unlike Chatbase, Tidio includes built-in live chat. There’s no need for third-party tools like Zendesk. You can also send proactive messages to website visitors for marketing or support triggers.
It supports multiple channels:
- Website
However, it doesn’t include marketing automations on those social platforms. For example, you can’t auto-reply to Instagram of Facebook comments. Also, you can’t send WhatsApp broadcasts.
Overall, Tidio delivers pretty much everything Chatbase offers, and more. That includes AI knowledge, custom flows, multi-channel support. Plus, it has native live chat and stronger eCommerce features.
Pros
- Combines flows, AI, and live chat in one tool
- Lyro AI trained on your website or docs
- Strong eCommerce tools (order lookup, updates, refunds)
- Proactive website messages
- Works on Website, Facebook, Instagram, and WhatsApp
Cons
- Limited marketing automations for Instagram, Facebook & WhatsApp
- Doesn’t have flow analytics
Pricing
- Free plan available
- Paid plans start around $29/month (varies by usage and add-ons)
Click the button below to get 20% off on all Tidio plans:
3. Chatbot.com
Best for: No-code website chatbots with AI answers
Rating: 4.2/5 ⭐
Chatbot.com is another good Chatbase alternative if you want to combine AI responses with a flow builder.
It’s built by the same company behind LiveChat. So, the two integrate seamlessly if you want human handoff in your workflow. But, Live chat is available only through a separate LiveChat subscription.
You can train the chatbot on your knowledge base to automatically answer common questions. Also, you can build structured flows for onboarding or lead capture. This gives it more flexibility than Chatbase, which lacks a flow builder.
You can publish your chatbot on:
- Website
- Slack
Plus, you can send proactive messages to site visitors. However, it doesn’t support Instagram or WhatsApp. So its channel coverage is more limited than Chatbase.
It also doesn’t have AI “tool” integrations like Chatbase Actions. This means the bot can’t perform real-time tasks (e.g. scheduling or order lookups).
Pros
- Easy-to-use drag-and-drop flow builder
- AI knowledge base for automated answers
- Clean, professional widget
- Works on Website, Slack, and Facebook
- Detects unanswered questions for easy chatbot improvement
Cons
- No Instagram or WhatsApp support
- Requires separate LiveChat subscription for human handoff
- No AI Actions, unlike Chatbase
- No marketing automations for Facebook
Pricing
- Paid plans start at $52/month (annual billing)
- 14-Day free trial is available
- LiveChat subscription required for live chat
4. Botpress
Best for: Advanced AI chatbots across multiple channels
Rating: 4.1/5 ⭐
Botpress is the best Chatbase alternative if you want advanced AI capabilities and full customization. It combines a flow builder, AI agents, and live chat (available on higher-tier plans).
You can train your bot on your own content just like Chatbase. But Botpress goes much further.
It supports multiple AI agents that handle specialized tasks. These include summarizing conversations, translating messages, or adjusting tone and personality. It can even interpret uploaded images.
Botpress also beats Chatbase in channel support. You can publish one chatbot to 10+ channels, including:
- Website
- Slack
It integrates with tools like Zendesk, Zapier, and Make, so you can automate actions across your tech stack.
The tradeoff is complexity. Botpress has a steep learning curve and is more technical than tools like Chatbase or Tidio.
It also has no marketing automations for Facebook and Instagram. For example, there are no auto-replies to comments available. And live chat is only available on plans starting at $89/month.
Pros
- Most advanced AI features (knowledge base, translation, summarization, vision, personality)
- Flow builder with deep logic control
- Works on 10+ channels
- Integrations with Zendesk, Zapier, and Make
- Supports WhatsApp broadcasts using official templates
Cons
- High learning curve, more technical setup
- No marketing automations for Facebook or Instagram
- Live chat only available on $89+/month plans
Pricing
- Free plan (up to 500 messages)
- Pay-as-you-go from $5/month
- Live chat only on $89+/month plans
Your Next Steps
These are the 4 best Chatbase alternatives. Each competitor has their own own strengths, as well as weaknesses.
And which one you ought to choose depends on what you need.
The next step is to make your own chatbot. You can click on these tutorials to learn how to make chatbots for various channels:
Frequently Asked Questions
1. What is the best alternative for Chatbase?
4 of the best Chatbase alternatives include:
- Chatling: Best for AI + flow builder on websites and WhatsApp
- Tidio: Best for All-in-one website chat (AI + flows + live chat)
- Chatbot.com: Best for no-code website chatbots with AI answers)
- Botpress: Best for advanced AI chatbots across multiple channels)
2. Which Chatbase alternative has the most advanced AI?
Botpress offers the most advanced AI features. It includes multiple AI agents for summarization, translation, and tone customization.
Plus, it has a flow builder and integrations with Zendesk, Zapier, and Make.
3. What’s the best free Chatbase alternative?
Chatling is the best free alternative if you want to test AI chatbots with a flow builder. Its free plan lets you train a bot on your content and deploy it on your website before upgrading for more capacity.
4. What is Chatbase good for?
Chatbase is great for beginners who want to create an AI chatbot quickly without dealing with complex builders or setups. It’s best for simple Q&A bots trained on documents or website content.
5. Which Chatbase competitor is the best for websites?
Tidio is the strongest Chatbase competitor for websites. In one unified platform, you get:
- A drag-and-drop flow builder
- AI chatbot (Lyro)
- Live chat
- Proactive messages
