Chatfuel Alternatives & Competitors

ActiveChat

Pros

• Support multiple channels: Website, Facebook Messenger, Telegram and SMS
• Advanced website widget: widget in your own corporate identity and you can send messages based on the page the user is on
• One of the best eCommerce integrations I have ever seen in a chatbot builder (with Shopify & WooCommerce)
• Built-in live chat
• Dialogflow integration

Cons

• The interface has a little higher learning curve than other chatbot builders
• Minimal analytics
• No Zapier/Integromat integration
• You would expect more channels for the price they ask

Botsify

Pros

• Support multiple channels: Website, Facebook Messenger, Slack and SMS
• You can put a widget on your website in your corporate identity, without having people to log in to Facebook Messenger
• Great integrations with third-party software
• Easily attract users to your chatbot with their growth tools
• Make conversational forms with their Conversational Forms feature

Cons

• The interface has a high learning curve
• You need to give your credit card information if you want to use the free trial
• Not possible to connect your chatbot with Facebook Ads

BotStar

Pros

• Easy to build your chatbot with their Visual Flow Builder
• Only chatbot builder by which you can easily translate your chatbot to a different language
• Have a built-in CMS which allows you to build your chatbot faster
• Possible to match your website widget with the branding of your website
• Many integrations with third-party software
• Built-in live chat integration

Cons

• Only possible to put your chatbot on Facebook Messenger and your website
• Minimal analytics
• No eCommerce integrations

Chatbotize

Pros

• Easy-to-use interface in which you can build your chatbot
• Many plugins so you can engage with your chatbot users
• AI built in the software
• Built-in live chat
• You can match your website widget with the branding of your website
• Analytics are good enough to improve the answers of your chatbot

Cons

• Cannot assign attributes and tags to users
• Only possible to put a chatbot on your website and Facebook Messenger
• No eCommerce integrations

Chatmatic

Pros

• Send broadcasts & sequences to your users
• Automatically reply to Facebook comments
• Built-in live chat

Cons

• Interface could be better
• No AI in their software
• Not compliant with the latest Facebook policies
• Minimal analytics
• Price is too high
• Bad customer support

Chatrace

Pros

Cons

Engati

Pros

• Easy-to-use Visual Flow Builder
• Many chatbot elements
• Add custom fields to users and segment them
• Built-in AI & NLP
• Supports 11 different channels to put your chatbot on
• Built-in live chat
• Direct integration with Zapier, Google Calendar & Google Sheets
• Good analytics

Cons

• Limited marketing tools
• Could become expensive if you want all the features
• No eCommerce integrations

Flow XO

Pros

• Easy to build conversations for your chatbot
• Offer many channels: Website, Facebook, SMS, Slack and Telegram.
• Integration with WooCommerce and it is possible to buy something within the chatbot
• Has a built-in live chat

Cons

• Not possible to add tags to users and make user segments
• No integration with Zapier or Integromat
• Minimal analytics

Flow.ai

Pros

• Easy-to-use visual flow builder
• A lot of chatbot elements
• Add custom fields/tags and create user segments
• Send broadcasts & sequences
• Easily translate your chatbot to multiple languages
• Built-in AI Engine
• Put your chatbot on 10 channels
• Built-in live chat
• Zapier integration

Cons

• No eCommerce integrations
• Could be a bit expensive for smaller companies
• Not possible to automatically reply to Facebook comments

Manychat

Pros

• Easy-to-use interface in which you make a chatbot with their Visual Flow Builder
• Many chatbot elements you can use to build your chatbot
• It’s simple to attract people to your chatbot using their Growth Tools
• Possible to assign attributes and tags to users to segment them
• Support multiple channels: Website, Facebook Messenger, Email and SMS
• Built-in live chat integration (with iOS and Android app)
• Direct integrations with Zapier, Integromat & Google Sheets
• You can make and share chatbot templates, so you can make your chatbot faster

Cons

• The SMS channel only supports US and Canada
• Only possible to have a Facebook Messenger-like widget on your website
• No AI built-in the software

MobileMonkey

Pros

• An easy-to-use interface in which you can make a chatbot without a single line of code
• Many chatbot elements you can use to build your chatbot
• Assign tags & attributes to users and segment them based on those two
• Easy to attract users by using their Growth Tools
• Advanced website widget: widget in your own corporate identity and you can send messages based on the page the user is on
• They support multiple channels: Facebook Messenger, Instagram, Website and SMS
• Built-in live chat integration and integration with Zapier
• Really good analytics

Cons

• They do not provide a Visual Flow Builder
• No AI built-in the software
• No eCommerce integrations

Octane AI

Pros

• Easy-to-use interface
• Set up your chatbot in minutes
• Send broadcasts and sequences
• Built-in live chat
• Automatically reply to questions with keyword recognition
• Put a chatbot on 3 channels
• Good analytics to improve your chatbot

Cons

• Not possible to create custom fields
• SMS only in United States and Canada
• Cannot directly buy inside the chatbot

Recart

Pros

• Great integration with Shopify, Shopify Plus and WooCommerce
• Cart abandonment via Facebook Messenger
• Possible to integrate Recart with other chatbot builders

Cons

• No keyword recognition or AI built-in
• They only support Facebook Messenger
• Don’t have the usual features of a chatbot builder

SilFer Bots

Pros

• Easy to make your chatbot with the Visual Flow Builder
• Many chatbot elements you can use to make your chatbot
• Assign custom fields and tags to your users, so that you can segment them
• Put your chatbot on 4 channels
• Great eCommerce integrations with Shopify & WooCommerce
• Easy to attract users by using the Growth Tools
• Built-in live chat
• AI built-in the software and a DialogFlow integration (if you want more capabilities)
• Direct integrations with Zapier, Integromat and Google Sheets

Cons

• Not possible to have a native website widget
• Minimal analytics, but enough to improve your chatbot

UChat

Pros

• Visual flow builder
• Lots of chatbot elements
• Store user info and condition on that info
• Built-in live chat
• Keyword recognition
• Dialogflow integration
• Put chatbot on 13 channels
• Easily translate to different languages
• Extensive eCommerce feature

Cons

• It can feel a bit overwhelming, because the platform has so many features
• Could be hard to optimize your chatbot, because UChat only provides basic analytics