How to build an eCommerce chatbot: The Ultimate Guide (2020)

Do you have an online store and want to increase your sales?

Then you need to follow this guide.

This is the ultimate guide to build your own eCommerce chatbot in 2020.

In this guide I will show you:

  • How to attract customers to your chatbot
  • What the content of your eCommerce chatbot should be (including free ready-to-use templates!)
  • How to reengage users to your chatbot

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What is Facebook’s One-Time Notification and how you can use it

Recently, Facebook changed its policy of Facebook Messenger, in which you become more restricted in building your chatbot flows. I published a ready-to-use free cheatsheet for it, so you are 100% compliant with their new policy.

But of course, the Facebook community was not happy with this new policy, so Facebook is going to launch the One-time Notification API, which gives you more possibilities within Facebook Messenger.

In this post, I will talk about this new API, what it is and how you can use it to deliver a better user experience on Facebook Messenger!

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How to comply with Facebook Messenger policy in 2020

Recently, Facebook has changed their policy regarding Facebook Messenger, causing you to change your chatbot flows in order to comply with the new regulations.

These new regulations are made to enhance the user experience of Facebook users and allows you to think twice about the user experience you are delivering.

In this post I will talk about these new changes and gives you a hands-on cheatsheet so you can comply with the new regulations!

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Will chatbots replace humans? Hell No.

The use of chatbots is growing rapidly. Many organizations are exploring ways in how they can use chatbots in order to improve the customer experience. With more and more organizations using chatbots everyday, an important question arises: "Will chatbots replace humans?"

In this blogpost, I will give an answer to that particular question. But the conclusion?
Hell No.

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How to build a chatbot in 5 easy steps

Interested in building a chatbot but don't know where to start?
Then you are in the right place!

In this blog post I will talk about how you are going to build your own chatbot in 5 easy steps.

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How do chatbots work?

It is no secret that chatbots can have a huge positive impact on your business.

In fact, they can automatically qualify your leads, boost your sales or reduce your costs.

They are extremely useful and important, and in this guide I will show you how chatbots work.

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How to choose the best chatbot software: The Ultimate Guide

There is a lot of chatbot software out there and it seems like more chatbot software is coming out everyday. With a lot of alternatives, it is hard to make a good choice.

Therefore, I made the ultimate guide on how to choose the best chatbot software.

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3 roles a chatbot can play and which you should use

A chatbot can be used for various purposes. But mainly three roles are used:

  • Role of digital assistant
  • Role of information provider
  • Role of a general chatbot
In this blogpost I will explain all three roles and which one you need for your company.

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3 chatbot types: Which is best for your business?

In this blog post, we will shortly look at what a chatbot is and which types of chatbots there are. There are three types of chatbots:

  • Menu/Button-based chatbots
  • Keyword recognition-based chatbots
  • Contextual chatbots

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What is a chatbot?

Over the last couple of years, the global interest and attention in chatbots has flourished. More and more people are talking about it every day. Huge companies are investing lots of time and money in them.

Chatbots are really interesting, and in this blog post I will talk about what they are, how they work, why you need them and how to build them.

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