3 roles a chatbot can play and which you should use

A chatbot can be used for various purposes. But mainly three roles are used:

  • Role of digital assistant
  • Role of information provider
  • Role of a general chatbot
In this blogpost I will explain all three roles and which one you need for your company.

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3 chatbot types: Which is best for your business?

In this blog post, we will shortly look at what a chatbot is and which types of chatbots there are. There are three types of chatbots:

  • Menu/Button-based chatbots
  • Keyword recognition-based chatbots
  • Contextual chatbots

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What is a chatbot?

Over the last couple of years, the global interest and attention in chatbots has flourished. More and more people are talking about it every day. Huge companies are investing lots of time and money in them.

Chatbots are really interesting, and in this blog post I will talk about what they are, how they work, why you need them and how to build them.

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