3 chatbot types: Which is best for your business?

In this blog post, we will shortly look at what a chatbot is and which types of chatbots there are. There are three types of chatbots:

  • Menu/Button-based chatbots
  • Keyword recognition-based chatbots
  • Contextual chatbots

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What is a chatbot?

Over the last couple of years, the global interest and attention in chatbots has flourished. More and more people are talking about it every day. Huge companies are investing lots of time and money in them.

Chatbots are really interesting, and in this blog post I will talk about what they are, how they work, why you need them and how to build them.

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