Chatbot tutorials

Intercom is a great all-in-one customer support tool. It has everything a business needs to serve customers on multiple channels.

But it’s not the perfect fit for every business.

For many teams, the biggest issue is pricing. As your chat volume or team grows, Intercom’s cost can quickly get out of hand.

Others find it too complex for their needs, especially small to mid-sized businesses that don’t need enterprise-level tooling.

Over the past decade, I’ve tested over 200 chatbot platforms and reviewed more than 50 of them in depth.

So in this guide, I will break down the 5 best Intercom alternatives. I’ll cover who each platform is best for, the tradeoffs, and how to find your perfect fit.

For this 2026 update, I re-evaluated each platform based on:

• Pricing – What’s the cost, and how is pricing structured?
• AI capabilities – Knowledge bases, AI agents, and automation rules
• Live chat & routing tools – Assignment rules, inbox management
• Channel support – Can you build one bot for many platforms, or do you need separate flows?
• Ease of setup – Beginner-friendly VS enterprise complexity

Let’s dive in!

Chatfuel has been around for a long time as a chatbot platform for Facebook and Instagram automation. It was one of the first to make building chatbots accessible to everyone.

But over the years, new tools have caught up. They offer better AI, smoother interfaces, and more advanced automation options.

In this post, I’ll show you the 6 best Chatfuel alternatives and competitors in . Each platform offers a different strength, so you can find the one that fits your goals best.

And these recommendations don’t serve to promote certain platforms. My choices are based on my experience testing over 200 chatbot platforms, and reviewing 50 of them in-depth.

Botpress is a powerful AI chatbot platform. It offers advanced features like knowledge base training, conversation summarization, and automatic translation.

But, it’s also quite technical, which can make it challenging for beginners. That’s why many people start looking for some of the best Botpress alternatives.

Over the past 7 years, I’ve tested more than 200 chatbot platforms and reviewed 50+ of them in depth.

In this guide, I’ll break down the 7 best Botpress alternatives. I’ll include who each one is best for and when it makes more sense than Botpress itself.

For this 2026 update, I evaluated each alternative based on:

• Ease of use: How quickly can you launch a chatbot without coding?
• AI capabilities: Does it use AI or is it just rule-based?
• Channel support: Can you deploy across websites, WhatsApp, Instagram, or multiple platforms?
• Marketing features: Does it support broadcasts, automation flows, and lead generation?
• Live chat & team tools: Can you easily hand conversations over to human agents?
• Pricing: What’s the cost?

Let’s dive in!

Tidio is a solid choice for website live chat and chatbot automation.

But it might fall short if you’re looking for:

• Better support across channels like Instagram, Facebook, WhatsApp
• More powerful AI capabilities
• Omnichannel chatbots
• Better customer support or enterprise functionalities

That’s where this list comes in.

I’ll show you the 6 best Tidio alternatives available in 2025. Each one is best at something specific, so you’ll find what you’re looking for.

These are independent recommendations that don’t serve to promote specific platforms. I’ve made this list based on hands-on testing of 200+ chatbot platforms and 50+ in-depth reviews.

Manychat is one of the most popular chatbot platforms. This is especially true for Instagram, Facebook, and WhatsApp. It has great marketing features, as I covered in my Manychat review.

But it’s not the perfect fit for everyone.

Maybe you find it too limiting, want more channels or are looking for more advanced AI features. Regardless, there are plenty of powerful alternatives.

Over the past 7 years, I’ve tested more than 200 chatbot platforms and reviewed 50+ of them in depth.

I’ll break down the 6 best Manychat alternatives. I’ll cover who each one is best for, the tradeoffs, and how to pick the best one for your situation.

For this 2026 update, I re-evaluated each platform on these:

• AI capabilities – Do they use AI or is it rule-based only?
• Marketing automation features – Can you send broadcasts, build sequences, and automate comment replies?
• Channel support – Can you build one bot for multiple platforms, or do you need separate flows?
• Ease of use – Is it beginner-friendly or developer-heavy?
• Pricing – How expensive is it?

Let’s get started!

Recently, Facebook has changed their policy regarding Facebook Messenger, causing you to change your chatbot flows in order to comply with the new regulations.

These new regulations are made to enhance the user experience of Facebook users and allows you to think twice about the user experience you are delivering.

In this post I will talk about these new changes and gives you a hands-on cheatsheet so you can comply with the new regulations!

After creating chatbots for 7 years, I can tell you one thing: There is no single best chatbot platform.

Each chatbot builder has its pros and cons. Some are great at marketing automations, others are for customer support.

And while some focus on social media, others are better for websites.

So instead of looking for the “best overall” chatbot, the real goal is to find the best platform for your needs.

Over the past decade, I’ve tested more than 200 chatbot platforms and reviewed 50 of them in depth.

In this guide, I’ll break down the 8 best chatbot platforms, including their strengths and weaknesses. Plus, I’ll recommend the best choice based on your needs.

For this 2026 update, I re-evaluated each tool based on:

• Main use case: Is it best for marketing, customer support, AI automation, or omnichannel messaging?
• AI capabilities: Can it use AI or is it just rule-based?
• Ease of use: How quickly can you launch a working chatbot without coding?
• Channel support: What platforms does it work on?
• Live chat: Can you hand conversations over to human agents?
• Integrations: Does it connect with your other software tools?
• Pricing: How expensive or affordable is it?

Let’s dive in!