Facebook is still one of the most powerful channels for marketing and customer support. In fact, it’s used by over 3 billion people in 2026!
But when your page starts getting hundreds of messages and comments per day, it gets hard to manage.
That’s where Facebook chatbots come in. They let you automatically reply to comments, qualify leads in Messenger, send broadcasts, and support customers 24/7.
But how do you choose the right Facebook chatbot?
Over the past decade, I’ve tested and reviewed more than 50 chatbot platforms. In the process, I’ve built hundreds of bots for both my clients and myself.
In this guide, I’ll break down the 5 best Facebook chatbot platforms in 2026. You’ll learn who each tool is best for and the tradeoffs you need to know before choosing one.
I re-evaluated each platform specifically for Facebook in 2026:
- Marketing automation: Can you automatically reply to comments and send messages?
- AI features: Does the platform use AI or is it purely rule-based?
- Live chat: Can you hand conversations over to a human support agent?
- Ease of use: How quickly can you set up a Facebook chatbot without technical skills?
- Omnichannel support: Can you deploy the same bot on many channels?
- Integrations: Does it connect with your other software?
- Pricing: What’s the cost of the chatbot?
Let’s dive in!