Chatbot news

Find out the latest chatbot news, such as policy updates or changes in the chatbot landscape.

How to comply with the EU Privacy Changes to FB Messenger?

As of December 16th, 2020, Facebook will restrict the use of Facebook Messenger because of privacy rules of the European Union.

These changes have a huge effect on the way how you can use Facebook Messenger with chatbots.

In this guide, I will tell you why it is changing, who is affected, what is changing and how you can comply with these new changes (including a free template!)

Let’s dive in!

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What is Facebook’s One-Time Notification & How To Use It?

Facebook has strict rules for messaging to prevent businesses from spamming uses.

Basically, Facebook Pages can only send promotional messages to people who have messaged them in the last 24 hours.

But after those 24 hours you can’t message them anymore.

That’s where the One-Time Notification comes in. So in this post, I will explain what the One-Time Notification is and how you can use it for your business.

Let’s dive in!

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How To Comply with Facebook Messenger Rules in 2025

Recently, Facebook has changed their policy regarding Facebook Messenger, causing you to change your chatbot flows in order to comply with the new regulations.

These new regulations are made to enhance the user experience of Facebook users and allows you to think twice about the user experience you are delivering.

In this post I will talk about these new changes and gives you a hands-on cheatsheet so you can comply with the new regulations!

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