What is an eCommerce Chatbot Platform?

An eCommerce chatbot platform is a chatbot platform that can accept payments inside your chatbot or directly integrates with an eCommerce platform (like Shopify or WooCommerce).

The benefit of using an eCommerce chatbot platform is that you can accept payments or handle orders inside the chatbot and that you can get webshop information of a customer without leaving your chatbot platform.

Besides that, users can also get information about orders and products, without using one of your support agents.

 

Compare 10+ eCommerce Chatbot Platforms

In the comparison table below, you can easily compare over 10+ chatbot platforms that can accept payments or directly integrate with an eCommerce platform 👇

botmother-logo-whitespace Botmother
botstar-logo-whitespace BotStar
chatfuel-chatbot-software Chatfuel
engati-logo-whitespace Engati
flowxo-chatbot-software Flow XO
instabot-logo-whitespace Instabot
intercom-logo-whitespace Intercom
landbot-chatbot-software Landbot
manychat-chatbot-software ManyChat
SilFer Bots
snatchbot-logo-whitespace SnatchBot
ubisend-logo-whitespace Ubisend
uchat-logo-whitespace UChat
Interface
Visual Flow Builder
Test chatbot
Interface easy to use?
Easy to setup a chatbot?
Chatbot elements
Delays
Images
Video
Audio
Attachments
Gallery (Horizontal list)
Vertical list
Emojis
Persistent menu
Quick replies
Buttons
Free text input
Location sharing
Email validation
Phone number validation
Date validation
Users
Custom fields
Tags
User segments
Messages
Broadcasts
Sequences
Conditions
Multiple languages
Easy to translate
AI & NLP
Keywords
Intents
Entities
DialogFlow integration
Channels
Website
Facebook
Instagram
WhatsApp
Telegram
SMS
Slack
Skype
Email
Integrations
Live chat
Zapier
Integromat
Google Sheets
Webhooks
Marketing
Facebook website widget
Native website widget
Landing pages
Facebook Ads
One-Time Notification
Facebook comments auto-reply
Button creator
Custom URLs
Pricing
Free trial
Free plan
Price per month171515191949499301593030010
Monthly pricing
Money back guarantee
Analytics
Dashboard
User input
User retention
Sent messages
Open rate
Click rate
Conversion rate
Fall back rate
Volunteer users
Custom dashboards/reports
eCommerce
Payments
Shopify
WooCommerce
Buy directly within chatbot
Cart abandonment
Templates & Cloning
Templates070211951112766192873027
Make template
Share template
Duplicate chatbot flows
Duplicate chatbot elements
Optimization
A/B Testing
Support
Tutorials
Documentation
Customer support