Chatbot software reviews
Botpress
Botpress is a great platform for building fully customizable customer support chatbots. It lets you create custom chatbot flows and use AI in your chatbot.
Botsonic
Botsonic is a fast, affordable way to build an AI chatbot without technical skills. You can train it on your own data, connect it to your systems, and deploy it on your website in minutes.
ChatBot.com
ChatBot.com is one of the best chatbot platforms to create a website chatbot for small to medium businesses.
Chatfuel
Chatfuel is one of the best automation platforms to create chatbots on Facebook, Instagram and WhatsApp.
Chatling
Chatling is an easy-to-use chatbot platform that’s great for small and medium businesses that want to automate conversations on their website or WhatsApp.
Chatrace
Chatrace has lots of great features that you want in a chatbot platform: easy-to-use flow builder, many chatbot elements, and overview of contacts. It also has a built-in AI Agents & AI Tools, decent analytics, and connects to multiple channels.
Crisp
Crisp Chat is a strong all-in-one platform for teams that want AI chat, workflows, and live chat in one place.
Dialogflow
Dialogflow has an easy-to-use interface, one of the best AI & NLP, you can put your chatbot on 14 channels and it is free until 180 requests per minute.
Eesel AI
Eesel AI is a platform that you use to create AI agents that answer customer questions for you. You set it up by chatting with it, and it trains your agent, connects your tools, and even writes integration code itself.
Flow XO
Flow XO is great for small and medium businesses. It helps them create customer support chatbots on websites, Facebook, WhatsApp, SMS, Telegram, or Slack.
Freshdesk
Freshdesk combines Freddy AI agents with a full help desk, so AI and your support team help customers side by side.
Gorgias
Gorgias is an all-in-one customer support platform for eCommerce stores that combines live chat, email, voice, and social messaging with powerful AI Agents and automation.
Heyy
Heyy.io is an easy-to-use AI chatbot platform that combines AI Employees, automations, live chat, and multichannel support in one tool.
HubSpot
I think this software is great when you are already using the HubSpot software as your CRM and want to try chatbots for the first time.
Intercom
Intercom is a great all-in-one customer support solution tool to serve customers over multiple channels: websites, WhatsApp, Instagram, Facebook and SMS.
Kustomer
Kustomer is an all-in-one customer support platform with a help desk, live chat, AI agents and in-depth reporting. Its customer timeline shows every conversation and order from a customer in one place, so your team and your AI always know the full story.
Landbot
Landbot is great for small to medium-sized businesses that want to get started with chatbots, without writing any code.
Meta Business Agent
Meta Business Agent is Meta’s own AI agent for WhatsApp. You can train it on your business info, frequently asked questions and a set of skills, and it then answers messages on your WhatsApp number automatically.
MobileMonkey
MobileMonkey is a great tool for small to medium businesses looking to create a chatbot on websites, Facebook or Instagram.
Chatbase
Chatbase is one of the easiest platforms to build AI agents. You can train it on your own data, let it take actions and improve its answers over time. You can even just tell Chatbase what to change, and it does it for you.
Manychat
Manychat is one of the best chat automation platforms for creating chatbots on Facebook, Instagram, WhatsApp and SMS.
Respond.io
Respond.io is a powerful omnichannel messaging platform built for businesses that want more than just live chat.
Sendpulse
The Sendpulse Chatbot platform is great for starting with chatbots on Facebook, Instagram, WhatsApp, and Telegram, or Viber. It has a user-friendly flow builder, making it easy to create your first chat automations without any code.
SetSmart
SetSmart is an AI tool that you use to create AI appointment setters for your Instagram, WhatsApp and Messenger DMs. It qualifies your leads with AI, and when someone is a good fit, it books the sales call for you.
Tidio
Tidio is perfect for small and medium businesses looking for a website chatbot with live chat and AI features. It’s extremely easy to use, allowing you to make a chatbot in a matter of minutes.
Trengo
Trengo is great for medium businesses that want a unified inbox for their customer support staff. Additionally, you can boost this with chatbots to automatically reply to questions or automate part of the support experience.
UChat
UChat is one of the best chat automation platforms for creating omnichannel chatbots for small and medium businesses.
Visito AI
Visito AI is a straightforward chatbot platform that combines AI automation with live chat in one easy-to-use system.
Voiceflow
Voiceflow is perfect for any business looking to add an AI chatbot to their website. It offers the flexibility of creating custom chatbot flows, as well as using the power of AI.
Wati
Wati is a great platform if you want to build a WhatsApp chatbot and want everything in one platform.
Xenioo
Xenioo is great for small and medium businesses looking to create omnichannel chatbots.
Zendesk
Zendesk is an all-in-one platform that combines live chat, ticketing and AI chatbots. Right now, I wouldn’t use it for AI chatbots because I couldn’t get the AI chatbot to work.
Zoho SalesIQ
If you want to create a chatbot on your website, Zoho SalesIQ is definitely an option you should consider. Try it out for free!
Comparisons
Botpress vs Voiceflow: Which one is better in 2026?
Botpress vs Voiceflow: Which one is better in 2026?, which platform is better in 2024?
MobileMonkey vs Manychat: Which one is better in 2026?
MobileMonkey vs Manychat: Which one is better in 2026?, which platform is better in 2020?
Tidio vs Intercom: Which platform is better in 2026?
Tidio vs Intercom: Which platform is better in 2026?, which platform is better in 2025?
