Chatbot reviews

Don't know which chatbot software to buy?

Chatbot software reviews

Botpress

Botpress is a great platform for building fully customizable customer support chatbots. It lets you create custom chatbot flows and use AI in your chatbot.

Botpress Review 2026 Botpress Review 2026: Features, Pros and Cons, Pricing

Botsonic

Botsonic is a fast, affordable way to build an AI chatbot without technical skills. You can train it on your own data, connect it to your systems, and deploy it on your website in minutes.

Botsonic Review 2026 Botsonic Review 2026: Features, Pros and Cons, Pricing

ChatBot.com

ChatBot.com is one of the best chatbot platforms to create a website chatbot for small to medium businesses.

ChatBot.com Review 2026 ChatBot.com Review: Is It the Right Platform for Your Business?

Chatfuel

Chatfuel is one of the best automation platforms to create chatbots on Facebook, Instagram and WhatsApp.

Chatfuel Review 2026 Chatfuel Review 2026: Features, Pros and Cons, Pricing

Chatling

Chatling is an easy-to-use chatbot platform that’s great for small and medium businesses that want to automate conversations on their website or WhatsApp.

Chatling Review 2026 Chatling Review 2026: Features, Pros and Cons, Pricing

Chatrace

Chatrace has lots of great features that you want in a chatbot platform: easy-to-use flow builder, many chatbot elements, and overview of contacts. It also has a built-in AI Agents & AI Tools, decent analytics, and connects to multiple channels.

Chatrace Review 2026 Chatrace Review 2026: Features, Pros and Cons, Pricing

Crisp

Crisp Chat is a strong all-in-one platform for teams that want AI chat, workflows, and live chat in one place.

Crisp Review 2026 Crisp Chat Review 2026: Features, Pros and Cons, Pricing

Dialogflow

Dialogflow has an easy-to-use interface, one of the best AI & NLP, you can put your chatbot on 14 channels and it is free until 180 requests per minute.

Dialogflow Review 2026 Dialogflow Review 2026: Features, Pros and Cons, Pricing

Eesel AI

Eesel AI is a platform that you use to create AI agents that answer customer questions for you. You set it up by chatting with it, and it trains your agent, connects your tools, and even writes integration code itself.

Eesel AI Review 2026 Eesel AI Review 2026: What I Found After Testing It

Flow XO

Flow XO is great for small and medium businesses. It helps them create customer support chatbots on websites, Facebook, WhatsApp, SMS, Telegram, or Slack.

Flow XO Review 2026 Flow XO Review 2026: Features, Pros and Cons, Pricing

Freshdesk

Freshdesk combines Freddy AI agents with a full help desk, so AI and your support team help customers side by side.

Freshdesk Review 2026 Freshdesk Review 2026: I Tested Its AI Agents and Help Desk

Gorgias

Gorgias is an all-in-one customer support platform for eCommerce stores that combines live chat, email, voice, and social messaging with powerful AI Agents and automation.

Gorgias Review 2026 Gorgias Review 2026: Should You Use It for Your eCommerce Store?

Heyy

Heyy.io is an easy-to-use AI chatbot platform that combines AI Employees, automations, live chat, and multichannel support in one tool.

Heyy Review 2026 Heyy Review 2026: Features, Pros and Cons, Pricing

HubSpot

I think this software is great when you are already using the HubSpot software as your CRM and want to try chatbots for the first time.

HubSpot Review 2026 Honest Hubspot Chatbot Review 2026: It’s not worth it

Intercom

Intercom is a great all-in-one customer support solution tool to serve customers over multiple channels: websites, WhatsApp, Instagram, Facebook and SMS.

Intercom Review 2026 Intercom Review 2026: Features, Pros and Cons, Pricing

Kustomer

Kustomer is an all-in-one customer support platform with a help desk, live chat, AI agents and in-depth reporting. Its customer timeline shows every conversation and order from a customer in one place, so your team and your AI always know the full story.

Kustomer Review 2026 Kustomer Review 2026: What I Found After Testing It

Landbot

Landbot is great for small to medium-sized businesses that want to get started with chatbots, without writing any code.

Landbot Review 2026 Landbot Review 2026: Features, Pros and Cons, Pricing

Meta Business Agent

Meta Business Agent is Meta’s own AI agent for WhatsApp. You can train it on your business info, frequently asked questions and a set of skills, and it then answers messages on your WhatsApp number automatically.

Meta Business Agent Review 2026 Meta Business Agent Review 2026: There Are Better Alternatives

MobileMonkey

MobileMonkey is a great tool for small to medium businesses looking to create a chatbot on websites, Facebook or Instagram.

MobileMonkey Review 2026 MobileMonkey Review 2026: Features, Pros and Cons, Pricing

Chatbase

Chatbase is one of the easiest platforms to build AI agents. You can train it on your own data, let it take actions and improve its answers over time. You can even just tell Chatbase what to change, and it does it for you.

Chatbase Review 2026 My Honest Chatbase Review After Using It For 4 Years (2026)

Manychat

Manychat is one of the best chat automation platforms for creating chatbots on Facebook, Instagram, WhatsApp and SMS.

Manychat Review 2026 My Honest Manychat Review After Using It For 6+ Years (2026)

Respond.io

Respond.io is a powerful omnichannel messaging platform built for businesses that want more than just live chat.

Respond.io Review 2026 Respond.io Review 2025: Features, Pros and Cons, Pricing

Sendpulse

The Sendpulse Chatbot platform is great for starting with chatbots on Facebook, Instagram, WhatsApp, and Telegram, or Viber. It has a user-friendly flow builder, making it easy to create your first chat automations without any code.

Sendpulse Review 2026 Sendpulse Chatbot Review 2026: Features, Pros/Cons, Pricing

SetSmart

SetSmart is an AI tool that you use to create AI appointment setters for your Instagram, WhatsApp and Messenger DMs. It qualifies your leads with AI, and when someone is a good fit, it books the sales call for you.

SetSmart Review 2026 SetSmart Review 2026: What I Found After Testing This AI Setter

Tidio

Tidio is perfect for small and medium businesses looking for a website chatbot with live chat and AI features. It’s extremely easy to use, allowing you to make a chatbot in a matter of minutes.

Tidio Review 2026 Tidio Review 2026: Features, Pros and Cons, Pricing

Trengo

Trengo is great for medium businesses that want a unified inbox for their customer support staff. Additionally, you can boost this with chatbots to automatically reply to questions or automate part of the support experience.

Trengo Review 2026 Trengo Review 2026: Features, Pros and Cons, Pricing

UChat

UChat is one of the best chat automation platforms for creating omnichannel chatbots for small and medium businesses.

UChat Review 2026 UChat Review 2026: Features, Pros and Cons, Pricing

Visito AI

Visito AI is a straightforward chatbot platform that combines AI automation with live chat in one easy-to-use system.

Visito AI Review 2026 Visito AI Review 2026: Features, Pros and Cons, Pricing

Voiceflow

Voiceflow is perfect for any business looking to add an AI chatbot to their website. It offers the flexibility of creating custom chatbot flows, as well as using the power of AI.

Voiceflow Review 2026 Voiceflow Review 2026: Features, Pros and Cons, Pricing

Wati

Wati is a great platform if you want to build a WhatsApp chatbot and want everything in one platform.

Wati Review 2026 Wati Review 2026: Features, Pros and Cons, Pricing

Xenioo

Xenioo is great for small and medium businesses looking to create omnichannel chatbots.

Xenioo Review 2026 Xenioo Review 2026: Features, Pros and Cons, Pricing

Zendesk

Zendesk is an all-in-one platform that combines live chat, ticketing and AI chatbots. Right now, I wouldn’t use it for AI chatbots because I couldn’t get the AI chatbot to work.

Zendesk Review 2026 Zendesk Review 2026: Features, Pros and Cons, Pricing

Zoho SalesIQ

If you want to create a chatbot on your website, Zoho SalesIQ is definitely an option you should consider. Try it out for free!

Zoho SalesIQ Review 2026 Zoho SalesIQ Review 2026: Features, Pros and Cons, Pricing

Comparisons

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